3001-02   – *Job Title: Product Manager – Retention and Success – Logistics Industry – Mumbai – GHATKOPAR WEST*

Job Description: Job Title: Product Manager – Retention and Success – Logistics Industry – Mumbai

Job Responsibility

1. Develop and execute strategies to acquire new customers for our logistics and shipping solutions 2. Conduct market research to identify customer needs and pain points, and develop products and services to meet those needs 3. Work closely with the sales and marketing teams to create and execute effective acquisition campaigns 4. Analyse data to identify trends and opportunities for growth, and use those insights to inform product development and marketing strategies 5. Collaborate with cross-functional teams, including product development, marketing, and customer support, to ensure a seamless customer experience. 6. Develop and maintain relationships with key stakeholders, including customers, vendors, and partners. 7. Monitor and report on key performance indicators (KPIs) to track progress and identify areas for improvement. KPIs – DAU, MAU, Sign-ups, CPA, CRO. Key Skills: Key Skills:

1. Excellent analytical and problem-solving skills / 2. Strong communication and interpersonal skills / 3. Ability to work independently and collaborate with cross-functional teams

4. Proven track record of driving growth and acquisition for products and services / 5. Familiarity with data analysis tools and techniques

Mandatory:

Experience in product management, retention, or customer loyalty roles / Strong understanding of the e-commerce industry and logistics and shipping solutions preferred

Industry: Logistcs/E-commerce

Gender: Open

Experience: 5+ years of experience in product management, retention, or customer loyalty roles

SALARY: 10-25 LAKHS 

Working Days: 6 days (2nd and 4th Saturday)

Qualification: Bachelor’s or Master’s degree in business, marketing, tech or a related field from tier 1 institutes preferred

Notice Period: Immediate to 30 days

Relocation candidates: No